Process Evaluation Training: Tools and Techniques (1 - 2 days)
Learning Objectives
- Gain insight into the different elements of Process evaluation: definition of issues, problems, root causes...
- Practical application of related tools & techniques.
Content
- Approach for process improvement
- Techniques for process evaluation
- Lean: basics & techniques
- Six-sigma: basics & techniques
Target group
- Process managers,
- Quality managers,
- Operational (line-)managers,
- Projectmanagers reponsible for process improvement projects,
- IT-analists,
- Risk managers,
- Auditors
- Every person dealing with processes within the organization
>>More training info: J.Cumps@ideasatwork.be